Guide to Finding a Funeral Home or Director
Organising a loved one’s funeral, to give them a proper goodbye, can add to an already overwhelming and stressful time. Choosing a compassionate and experienced funeral director can help ease any potential stress of organising a funeral. A funeral home or director will be responsible for arranging and conducting the service. To help you find the right funeral home for you we’ve compiled this step-by-step guide.
Step 1. Research
Conducting research is the first step in finding the right funeral director for your loved one. This can involve online searches or asking for recommendations from friends and family.
We recommend using our Local NFDA Member search tool to find a funeral director in your area. Funeral directors on our database are members of the National Funeral Association (NFDA). All our members adhere to our Code of Ethics and are signatories to the NFDA Code of Practice, this assures they practice the highest level of quality and professionalism in the funeral services they provide for their communities.
If you are looking for a funeral director from your religion or community please do not hesitate to contact the NFDA and we can help you find the right funeral home or director. Give us a call on 1300 556 860.
Step 2. Compare Prices
Funeral costs can vary between funeral homes. Compare prices to ensure you choose a funeral director whose service and prices align with both your budget and needs. Look for funeral directors who offer transparent pricing, ensure there are no hidden fees and provide a detailed quote. Request itemised quotes to understand what is included in each service. By comparing these quotes, you can make an informed decision and find a service that fits your budget without compromising on quality.
Some funeral directors may have their prices published on their websites, which can help you make a quicker decision when paying for a funeral. However, we recommend contacting the funeral home directly to obtain a personalised quote.
Step 3: Ask the Right Questions
When contacting your preferred funeral homes, it’s important to ask specific questions about their services. You can do this either over the phone or in person. Here is a list of questions to help guide you through the process:
- What services do you offer, and what is not included in your pricing?
- Can you provide a detailed quote, including all costs involved?
- Where will the deceased be cared for until the service, and how will they be transported?
- Do you offer payment plans?
- Do you offer ‘pre-paid’ funerals?
- Can you guide me through the funeral planning process?
Step 4. Visit in Person
Taking a tour of the funeral home is an important step that can help you narrow down your choice. This is an opportunity to gauge your connection with the funeral director and the facility and ensure the service is to your loved one’s wishes. A funeral director that is compassionate and makes you feel at ease is important, pay attention to how clearly they explain the funeral process and services and address your questions and concerns.
Step 5. Read and Understand the Contract
Before making your final decision, review the contract thoroughly. Ensure that all services, costs and terms are clearly detailed. If there is anything you do not understand, do not hesitate to ask for clarification. Reputable funeral directors are transparent and willing to provide explanations.
Finding a local funeral director requires thorough research and careful consideration. By following these steps when planning a funeral, you can select a compassionate, professional and dependable funeral director to help you during this challenging time.
Use our NFDA member search tool to find the right funeral director for your loved one.